Privacy Policy

About this policy

Australian Kind Sisters Ltd (ABN 66666996738), trading as Kind Sisters, is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Information we collect

We may collect the following personal information when you interact with us:

• Name and contact details (email address, postal address)
• Donation and payment information
• Volunteer registration details
• Newsletter subscription preferences
• Messages you send through our contact form

How we use your information

We use your personal information to:

• Process donations and issue tax-deductible receipts
• Respond to enquiries and communications
• Send newsletters and updates (with your consent)
• Coordinate volunteer activities
• Meet our obligations as an ACNC-registered charity

Sharing your information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with trusted service providers who assist us in operating our website and processing donations, but only to the extent necessary to perform those services.

Data security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. Donations are processed securely through our donation platform, Zeffy, and its payment processor, Stripe. Payment card information is entered directly with these providers and is not stored on our servers.

Your rights

You have the right to access, correct, or request deletion of your personal information at any time. You can unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email, or by contacting us directly.

Cookies and analytics

Our website may use cookies and analytics tools to understand how visitors use our site. This information is collected anonymously and used to improve your experience. You can disable cookies through your browser settings.

Contact us

If you have any questions about this privacy policy or wish to make a complaint, please contact us at:

Kind Sisters
Email: info@kindsisters.org.au
PO Box 647, Duncraig WA 6023